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Forum Discussion
KurtBach
Dec 10, 2021Follower
RBR750
I bought the Orbi routers on recommendation and they have been nothing but problematic. I live overseas and while I have friends where the routers work, mine shut down about every 4 hours. the ISP ...
FURRYe38
Dec 10, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I'd have the ISP check to see if there Modem or ONT sees the RBR after they "dump cache" on there system. IF this is happening every 4 hours, then something is happening with the ISP services and the modem.
Have someone check the front LED on the RBR. It should be OFF however if it's PINK, means the RBR can't get ISP services from the modem or ONT or bad cabling. CAT6 is recommended.
KurtBach wrote:
I bought the Orbi routers on recommendation and they have been nothing but problematic. I live overseas and while I have friends where the routers work, mine shut down about every 4 hours. the ISP says it is to dump the cache but I am wondering what is going on. Has anyone had this issue?
Trying to contact Orbi/Netgear is almost impossible. Hoping someone has an answer.