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Forum Discussion
RBR750/RBS350 won't sync and have no way to update firmware
Over the last week or so my family has been increasingly complaining about the wifi performance dropping off significantly. I decided to take a look. I had never accessed my router via web browser - ...
I had no idea I could do that with the satellites. I will try that after I try the other users (crimpon) solution of individual factory resets on the satellites. thanks for quick responses. I thought for sure it would take a few days to get help on this. I'll update with results after I try these things.
A 15 seconds button press on the reset button on back is recommended to factroy reset the RBS.
The first time I attempted this after unplugging them, removing them from the GUI (like Crimpon said), then replugging them in the same room as the router, the reset button didn't do anything. From plugging them in (and I did try this separately with both satellites), they would just flash white and have a solid green light for the power indicator led. I kept trying to unplug and try again. Eventually one of them let me try the sync process. After trying to sync this last time, the router had a solid white led, and the satellite had no light at all. That is currently where I am at in this process.