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Newhook's avatar
Newhook
Tutor
Dec 27, 2021
Solved

RBR750/RBS750

Please help! I bought an RBR750 with satellite RBS750. The router status is good but the satellite backhaul status is poor. I’ve tried wiring it directly into the router and moving it back downstairs, changed numerous settings and was on the phone with Netgear for hours. Any suggestions?
Thank you!
  • A couple things. 

    1. I just mean to test the throughput of the satellite. Hardwire a pc/laptop into the satellite  and test its speed to see if the "poor" connection is actually a bad connection or if its just misdisplaying

    2. Have you tried moving the satellite around? maybe it is indeed poor and something in the walls/floor is blocking the connection

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Are they both on the same firmwares? 

    What version are they on? 

    Have they tried factory reset and a re-sync?

    • Newhook's avatar
      Newhook
      Tutor
      They are both the same firmware. V4.6.5.14_2.0.54
      I will try factory reset and re-sync again…I’ve done it a few times but I guess it can’t hurt to try again.
      • plemans's avatar
        plemans
        Guru - Experienced User

        Is it impacting performance on the satellite? 

        If you hardwire into the satellite, how does it perform?