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Forum Discussion
RBR760 can not connect smart plug
I've tried as much as I can and read/watch videos on setting up a smart device on an Orbi RBR760 mesh router and even when my phone (Pixel 6) says I'm on 2.4g the smart plug won't connect. The app ti...
rconn wrote:
Is it the Teckin smart plug or my phone that always seems to find 5g eventually or the router?
The Teckin cannot "find 5G" because it does not have a radio chip capable of 5G. Never.
Which specific Teckin plug is this?
One tactic that has worked for others is to do the following:
- Use two smartphones (the one with the smart plug app plus another that can create a WiFi Hot Spot)
In my experience, Hot Spots created by phones are 2.4G. - Temporarily power off the home WiFi system.
- Open a Hot Spot with exactly the same WiFi credentials as the home system.
- Connect the phone with the smart plug app to the Hot Spot.
- Reset the smart plug and go through the configuration.
- After the plug is working, shut off the Hot Spot and power up the home WiFi network.