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Forum Discussion
dpalmet
Jun 04, 2022Follower
RBR840 - Not showing 2.4GHz network at all
I've had the orbi RBR840 for about two years. I have a number of FEIT smartbulbs that are connected to my 2.4Ghz radio. When I tried adding another FEIT smartbulb recently, I couldn't locate the 2.4G...
CrimpOn
Jun 04, 2022Guru - Experienced User
Orbi routers have only one WiFi SSID ("name") which is broadcast on both 2.4G and 5G WiFi channels.
I have set up Feit products (bulbs and switches) using my smart phone connected to an older Orbi and had no problems.
Yes, Feit is careful to point out that "2.4G WiFi is required", which means that a customer who has no 2.4G WiFi at all cannot use the product. But, every modern WiFi router provides both 2.4G and 5G WiFi. This is similar to a flashlight saying, "takes 2 C batteries." If the customer has no C batteries, the flashlight will not work.
I recommend going ahead with the Feit app and selecting the Orbi WiFi SSID that appears.