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dpalmet's avatar
dpalmet
Follower
Jun 04, 2022

RBR840 - Not showing 2.4GHz network at all

I've had the orbi RBR840 for about two years. I have a number of FEIT smartbulbs that are connected to my 2.4Ghz radio. When I tried adding another FEIT smartbulb recently, I couldn't locate the 2.4G...
Mikey94025's avatar
Mikey94025
Hero
Jun 04, 2022

It is odd that you don't see any 2.4Ghz wireless network from your Orbi.  A factory reset may be required.  If your Orbi's admin website indicates that it is indeed transmitting a 2.4Ghz wireless network, then these settings changes may improve compatibility with older 2.4Ghz wireless devices like your Feit lightbulb:

  1. Go to the web admin portal at http://orbilogin.com/
  2. Click to the Advanced tab, Advanced left menu, Wireless Settings
  3. Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
  4. Press Apply

See if that helps.  If problems still persist, next try disabling AX mode for the 2.4Ghz band:

  1. Go to http://orbilogin.com/
  2. Click to the Advanced tab, Setup left menu, Wireless Setup
  3. Uncheck "Enable 2.4G" under the top Enable AX section
  4. Press Apply