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Forum Discussion
RBR850 - Intermittent Connectivity / TV connection Fails
Hello - My RBR850 is having problems with intermittent connectivity. I have a host and a sattelite set up and the connection seems to be cutting out frequently. Will just cut in and out throhgout the...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Arris SurfBoard SB8200
What is the size of your home? Sq Ft? 3300sqft
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. >30ft
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Auto I believe, no idea how i would change this if its not on auto.
Any Wifi Neighbors near by? If so, how many? A few at best, 2-5?
Disable AX mode on 2.4Ghz on the RBR under Basic tab/Wireless settings. I dont see this as an option. I can only disable specific devides under the 2.4Ghz banner, but not the connection / AX mode (not sure what that is) as whole.
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings I dont see this as an option. I can only disable specific devides under the 2.4Ghz banner, but not the connection / AX mode (not sure what that is) as whole.
Has a factory reset and setup from scratch been performed since last FW update? No
These settings are on the Orbi web interface (http://orbilogin.net). The 'app' does not provide access to advanced settings.