NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR850 - Major issues with packet loss
Hi. Im having major issues with what I believe is packet loss. When trying to WFH now in Corona-times I discovered that my brand new Orbi isnt super stable when using - Aircall, Zoom or FaceTime. It ...
If your system is at v3.2.9.2 then it should re-updated to v10.11. I would recommend after this happens on the RBS and RBR is to factory reset the RBS and RBR and then setup from scratch...
cengo wrote:Same issue here. I am experiencing it since one or maybe 2 weeks, It worked before and I didn't change any network configuration.
During a support call with Netgear, I was advised to disable UPnP and to wait for a new firmware update.
After an hour or two (after the support call), I was sure that disabling the UPnP doesn't solve the problem and today I downgraded the firmware to V3.9.2_1.2.4. I am testing it right now.
I don't know if the firmware was / will be updated automatically, I don't have an option to enable/disable automatic firmware updates. (How can this be???)
I did did the downgrade of the main router (with 2 satelites) 15 minutes ago and I had no dropout since than, but I will feel secure only after another 10 or 15 mintues.
I am hoping, that the firmware will not be updated automatically again.
You are right, the system was upgraded again last night.
I did already a factory reset before I downgraded the firmware version, but without success. Do you really think it could make sense now? Was it successful for you or is it only a suggestion?