RBR850 - Major issues with packet loss

Any progress ont this? 

What is the Mfr and model# of the ISP modem the NG router is connected too?

A reset and setup from scratch should be helpful. 

You shouldn't be seeing any issues related to v10.11 version since NG fixed items that were not working on there cloud servers.

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tigerisak wrote:

Hi. Im having major issues with what I believe is packet loss. When trying to WFH now in Corona-times I discovered that my brand new Orbi isnt super stable when using - Aircall, Zoom or FaceTime. It disconnects after maybe 8-10 minutes of the call and is trying to reconnect again. Ive sent the log files to the Netgear team but so far no luck.

 

Also have the same issues when trying to watch IPTV through my SmartTV or Apple TV. Runs perfect for 10 minutes and then stops.

Everything is hard-wired.

 

Ive done a traceroute and ping test from my ISP provider to rule out the ISPs modem.

 

Any suggestions?

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