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Forum Discussion
RBR850 - Major issues with packet loss
Hi. Im having major issues with what I believe is packet loss. When trying to WFH now in Corona-times I discovered that my brand new Orbi isnt super stable when using - Aircall, Zoom or FaceTime. It ...
Whats the status here tigerisak ?
tigerisak wrote:Hi. Im having major issues with what I believe is packet loss. When trying to WFH now in Corona-times I discovered that my brand new Orbi isnt super stable when using - Aircall, Zoom or FaceTime. It disconnects after maybe 8-10 minutes of the call and is trying to reconnect again. Ive sent the log files to the Netgear team but so far no luck.
Also have the same issues when trying to watch IPTV through my SmartTV or Apple TV. Runs perfect for 10 minutes and then stops.
Everything is hard-wired.
Ive done a traceroute and ping test from my ISP provider to rule out the ISPs modem.
Any suggestions?
Still having these issues.
This is me trying to traceroute and ping Google
What are your results with a wired PC connected directly to the ISP modem?
What is the Mfr and model# of the ISP modem the NG router is connected too?
tigerisak wrote:Still having these issues.
This is me trying to traceroute and ping Google
My ISP model is Sagencom Fast V3. ISP is TDC (Hiper) based in Denmark.
