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Forum Discussion

Guide

Mar 19, 2020

RBR850 - Major issues with packet loss

Hi. Im having major issues with what I believe is packet loss. When trying to WFH now in Corona-times I discovered that my brand new Orbi isnt super stable when using - Aircall, Zoom or FaceTime. It ...

Guru - Experienced User

Mar 27, 2020

What are your results with a wired PC connected directly to the ISP modem?

What is the Mfr and model# of the ISP modem the NG router is connected too?

tigerisak wrote:
Still having these issues.

This is me trying to traceroute and ping Google

Guide

Apr 10, 2020

My ISP model is Sagencom Fast V3. ISP is TDC (Hiper) based in Denmark.

FURRYe38
Guru - Experienced User
Apr 11, 2020
Most Sagecom modems are gateways with built in routers. What mode is yours in?: Router or bridged?
tigerisak wrote:
My ISP model is Sagencom Fast V3. ISP is TDC (Hiper) based in Denmark.
- tigerisak
  Guide
  Apr 11, 2020
  It’s in bridge mode. When I tried to wire my computer directly into the Sagencom and then using router mode I didn’t get any errors at all.
  - FURRYe38
    Guru - Experienced User
    Apr 12, 2020
    Change the modem back to router mode and configure the Orbi AX for AP mode on the RBR.
    tigerisak wrote:
    It’s in bridge mode. When I tried to wire my computer directly into the Sagencom and then using router mode I didn’t get any errors at all.