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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
sas123
Nov 04, 2020Star
I don't know the exact firmware number as I cannot access it currenlty. But, when I last checked 4 days ago, it said firmware was up to date.
I have tried Edge, Chrome, Orbi iPhone App.
I have not done a factory reset as it's kind of a last effort measure. As I said, my network with over 80 Wifi devices is up and running and no issues. Problem is lack of access to the interface.
I know I have to reboot all and have all wifi devices reconnect but was trying to see if this was reported before.
As an aside, the main router light has remained on solid white. I read somewhere on this forum this might indicate a set up that has not completed. I don't understand why and how as eveything has been well for over a month.
FURRYe38
Nov 04, 2020Guru - Experienced User
I recommend a reset and setup from scratch on the RBR and RBS. Press the reset button in for 15 seconds then release. Walk thru the setup wizard with a wired PC. I would not enable Armor at the end.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?