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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
FURRYe38
Nov 04, 2020Guru - Experienced User
What browser are you using?
Has a factory reset and setup from scratch been performed since last FW update?
Ive just put my RBK853 back online in router mode yesterday. I'll be sure to check on this in a few days...
I use Edge and Opera and Opera GX for my browsers.
mdouglas10
Nov 04, 2020Guide
I've used Firefox , Chrome , on multiple devices (Samsung galaxy and windows pc). Its just the admin interface that becomes unreachable. Internet access is fine. No factory reset.
- FURRYe38Nov 04, 2020Guru - Experienced User
Lets try a factory reset and setup from scratch...
- mdouglas10Nov 04, 2020GuideThat shouldn't be necessary, and I find it strange that others are seeing the same issue.
- FURRYe38Nov 04, 2020Guru - Experienced User
What happens if you use HTTPS://192.169.1.1 vs HTTP? I use HTTP mostly however I have used HTTPS as well.
Well something I haven't seen on mine, mine was running in AP mode for weeks and now is in router mode.
- sas123Nov 04, 2020Star
So now I checked the forum section on the app and this appears to be a problem that many people are experiencing which is lack of access to the router even though network function remains intact.
Based on what is reported over there, this not an IOS or app issue as interface cannot be accessed via the web interface either. This is a Netgear issue.
While resetting from scratch seems to be a viable option, it should be not an option for masses for a product this expensive.