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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
RafS
Nov 10, 2020Apprentice
Having the same issue on my RBK852. I just did a clean install 3 weeks ago. Neither the app nor 192.168.1.1 on the computer let's me get in. Rebooting the Orbi allows me access for about a day and then back to nothing. Reinstalling the app (iPhone 11) does absolutely nothing. I should NOT have to redo my whole setup whenever there is a firmware update on either Orbi's side or phone manufactures side and since I can't even use 192.168.1.1 from my computer to get in, this is on Netgear ONCE AGAIN.
FURRYe38
Nov 10, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What happens if you disconnect the WAN cable from the RBR that goes to the ISP modem? Can you access the UI then at 192.168.1.1?
What browser are you using?
RafS wrote:Having the same issue on my RBK852. I just did a clean install 3 weeks ago. Neither the app nor 192.168.1.1 on the computer let's me get in. Rebooting the Orbi allows me access for about a day and then back to nothing. Reinstalling the app (iPhone 11) does absolutely nothing. I should NOT have to redo my whole setup whenever there is a firmware update on either Orbi's side or phone manufactures side and since I can't even use 192.168.1.1 from my computer to get in, this is on Netgear ONCE AGAIN.