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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
RafS
Nov 10, 2020Apprentice
Having the same issue on my RBK852. I just did a clean install 3 weeks ago. Neither the app nor 192.168.1.1 on the computer let's me get in. Rebooting the Orbi allows me access for about a day and then back to nothing. Reinstalling the app (iPhone 11) does absolutely nothing. I should NOT have to redo my whole setup whenever there is a firmware update on either Orbi's side or phone manufactures side and since I can't even use 192.168.1.1 from my computer to get in, this is on Netgear ONCE AGAIN.
- RafSNov 10, 2020Apprentice
I first noticed this about 10 days ago. Comcast is the provider and the modem is a Netgear CM1100. Orbi is running firmware 3.2.16.6.
- FURRYe38Nov 10, 2020Guru - Experienced User
Ok, thank you.
- bikerapnNov 10, 2020Aspirant
OK - I reset and reconfigured my router this afternoon. All is back up and running so we'll see if it hangs up again in the next day or too. My Armor status however did not come back and it says inactive and wants me to subscribe again. Bitdefender is working on that. I have opened a case with Netgear - it took a little bit for them to understand exactly what was happening but now they do. I provided a link to this thread as well to them so we'll see what comes of that.
Andy