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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
RafS
Nov 10, 2020Apprentice
Completely agree with you. I just convinced a friend to buy the RBK852 kit and am going there this weekend to set it up for him but things like this really make me second guess my recommendation. Going to submit a trouble ticket with Netgear tonight.
kevinroy1974
Nov 11, 2020Tutor
I wonder also if its something to do with armour, im a little hazy on when i enabled the armour security, but i think it was a few days after install, I have disabled it now but same still happening, but i wonder if doing the initial enablement is what triggered it, not 100% sure but I seem to remember the interface being fine but again I cant remember whether it was enabled day 1 or day 4.
Also I have a ticket running with netgear support on this which is ticket number #43658204
Kind Regards
K
- FURRYe38Nov 11, 2020Guru - Experienced User
You'll need to do a factory reset on the RBR and this time don't enable Armor and setup from scratch and see if the problem continues or not. This would be helpful to know.
kevinroy1974 wrote:I wonder also if its something to do with armour, im a little hazy on when i enabled the armour security, but i think it was a few days after install, I have disabled it now but same still happening, but i wonder if doing the initial enablement is what triggered it, not 100% sure but I seem to remember the interface being fine but again I cant remember whether it was enabled day 1 or day 4.
Also I have a ticket running with netgear support on this which is ticket number #43658204
Kind Regards
K