NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
FarmerBob1
Nov 12, 2020Luminary
I have had this issue for some time. It was long before the current App and FW releases that people are siting or threads that are popping up in the forum. So it's not new for me.
I have noticed, as I think has been posted, that I have no problems with access with a Browser (HTTP/HTTPS) or the App when the RBR has no connection to the Internet or right after a Power Cycle that gives me a limited amount of time to access. The RBR can be connected and operational with my ONT operational, in my case, but with no Internet connection from the ISP. I have no issues accessing the RBSs (2) using HTTP via a browser. The is no "DeBug" access either on the RBR, but the RBSs are fine. Then out of the blue, sometimes access just happens. All during this the Router aspect of the RBR and RBSs works just fine with no hiccups.
My current setup:
· Calix ONT (940/940Mbps Fiber) > Orbi 850 in Router Mode connected via PPPoE, WAN VLAN Tagged, FW: 3.2.16.12_1.4.4 > LAN several CAT8 Trunks to switches . . .
· Two (2) RBSs connected on the 5GHz WLAN.
· Orbi App 2.6.4.1265 on Samsung Galaxy Tab A running One UI 2.5 and Android 10.
· Hardwire from a MacPro running 10.14.6 using most any browser out there.
For years I have had discussions with Netgear in regard to the way they use HTML in their UI and website pages. And now with browsers, first of all Chrome and Chrome based, screening out HTTP addresses for HTTPS and denying access. NG still has their UI HTML pages as HTTP where I have gotten security warnings, if not out and out blocks. So this latest issue, I feel is an external HTML and Orbi Onboard Server conflict. Probably most likely the internal server. When I go to access the RBR is see in the staus of the browsers that they are waiting for a reply from 192.168.0.1, until they timeout. The Orbi App just fails and goes to the Try Again page where none of the options work either. And for years even the way these forum pages work there are things that are not normal or proper for conflict free use.