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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
FarmerBob1
Nov 14, 2020Luminary
Just about 24 hours since installing (Dirty) FW v3.2.16.22 and all is mostly well. I have been able to get into the RBR via a hardwire and WLAN connections and the Orbi App (Android) at anytime without any special actions. Although the Orbi App is connecting, it keeps crashing back to the "Detecting Product" page. I have tried many things to cause the crash and the only thing I can think of is it's losing its connection to the RBR since it crashes back to the "Detecting Product" page. Last I did get two enteries for the RBR, one showing the RBR850 with a Green Dot and "Connected Locally"; the other showing the RBR850 with a Red Dot and "Disconnected" with the serial number. Also I'm still getting weird results on speed tests through the app.
FURRYe38
Nov 15, 2020Guru - Experienced User
I would also post about this over in the Orbi app forum Sir Orbi...
FarmerBob1 wrote:Just about 24 hours since installing (Dirty) FW v3.2.16.22 and all is mostly well. I have been able to get into the RBR via a hardwire and WLAN connections and the Orbi App (Android) at anytime without any special actions. Although the Orbi App is connecting, it keeps crashing back to the "Detecting Product" page. I have tried many things to cause the crash and the only thing I can think of is it's losing its connection to the RBR since it crashes back to the "Detecting Product" page. Last I did get two enteries for the RBR, one showing the RBR850 with a Green Dot and "Connected Locally"; the other showing the RBR850 with a Red Dot and "Disconnected" with the serial number. Also I'm still getting weird results on speed tests through the app.
- kevinroy1974Nov 16, 2020Tutor
Hows the firmware holding up now FarmerBob1 ?, it must be 48hrs since the last post has it continued to allow you access to the admin interfaces ?
Many thanks
Kevin
FURRYe38 wrote:I would also post about this over in the Orbi app forum Sir Orbi...
FarmerBob1 wrote:Just about 24 hours since installing (Dirty) FW v3.2.16.22 and all is mostly well. I have been able to get into the RBR via a hardwire and WLAN connections and the Orbi App (Android) at anytime without any special actions. Although the Orbi App is connecting, it keeps crashing back to the "Detecting Product" page. I have tried many things to cause the crash and the only thing I can think of is it's losing its connection to the RBR since it crashes back to the "Detecting Product" page. Last I did get two enteries for the RBR, one showing the RBR850 with a Green Dot and "Connected Locally"; the other showing the RBR850 with a Red Dot and "Disconnected" with the serial number. Also I'm still getting weird results on speed tests through the app.
- FarmerBob1Nov 26, 2020Luminary
kevinroy1974 wrote:Hows the firmware holding up now FarmerBob1 ?, it must be 48hrs since the last post has it continued to allow you access to the admin interfaces ?
Many thanks
Kevin
Kevin! Sorry for the delay. The FW is working great even at this time in a WAN/LAN Router capacity. Especially with IPv6 active.
You'd never know that the RBR access issue is still on going even with the latest version of the App: 2.7.0.1317. If I am going to get in, it'll happen on the Detect Device page. If that fails I'm not getting in any how!! No issues with the RBSs whatsoever. Am getting ~940/940.