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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
FURRYe38
Nov 15, 2020Guru - Experienced User
I would also post about this over in the Orbi app forum Sir Orbi...
FarmerBob1 wrote:Just about 24 hours since installing (Dirty) FW v3.2.16.22 and all is mostly well. I have been able to get into the RBR via a hardwire and WLAN connections and the Orbi App (Android) at anytime without any special actions. Although the Orbi App is connecting, it keeps crashing back to the "Detecting Product" page. I have tried many things to cause the crash and the only thing I can think of is it's losing its connection to the RBR since it crashes back to the "Detecting Product" page. Last I did get two enteries for the RBR, one showing the RBR850 with a Green Dot and "Connected Locally"; the other showing the RBR850 with a Red Dot and "Disconnected" with the serial number. Also I'm still getting weird results on speed tests through the app.
kevinroy1974
Nov 16, 2020Tutor
Hows the firmware holding up now FarmerBob1 ?, it must be 48hrs since the last post has it continued to allow you access to the admin interfaces ?
Many thanks
Kevin
FURRYe38 wrote:I would also post about this over in the Orbi app forum Sir Orbi...
FarmerBob1 wrote:Just about 24 hours since installing (Dirty) FW v3.2.16.22 and all is mostly well. I have been able to get into the RBR via a hardwire and WLAN connections and the Orbi App (Android) at anytime without any special actions. Although the Orbi App is connecting, it keeps crashing back to the "Detecting Product" page. I have tried many things to cause the crash and the only thing I can think of is it's losing its connection to the RBR since it crashes back to the "Detecting Product" page. Last I did get two enteries for the RBR, one showing the RBR850 with a Green Dot and "Connected Locally"; the other showing the RBR850 with a Red Dot and "Disconnected" with the serial number. Also I'm still getting weird results on speed tests through the app.
- FarmerBob1Nov 26, 2020Luminary
kevinroy1974 wrote:Hows the firmware holding up now FarmerBob1 ?, it must be 48hrs since the last post has it continued to allow you access to the admin interfaces ?
Many thanks
Kevin
Kevin! Sorry for the delay. The FW is working great even at this time in a WAN/LAN Router capacity. Especially with IPv6 active.
You'd never know that the RBR access issue is still on going even with the latest version of the App: 2.7.0.1317. If I am going to get in, it'll happen on the Detect Device page. If that fails I'm not getting in any how!! No issues with the RBSs whatsoever. Am getting ~940/940.