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Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
mapotter99
Nov 30, 2020Apprentice
Add me to the list of people this is happening to. I have an RBR850 with two satellites.
The interface not loading is the most obvious problem, but there are other signs of flakiness that go along with it. I can’t add new HomeKit items, and existing items stop working. Rebooting the router resolves this also.
The interface not loading is the most obvious problem, but there are other signs of flakiness that go along with it. I can’t add new HomeKit items, and existing items stop working. Rebooting the router resolves this also.
sas123
Nov 30, 2020Star
Just FYI all,
Since I did a manual update of the firmware, the interface has been stable for over a week now!
Firmware:V3.2.16.22_1.4.9
- FURRYe38Nov 30, 2020Guru - Experienced User
Good News, did you factory reset after the update or just continue?
sas123 wrote:Just FYI all,
Since I did a manual update of the firmware, the interface has been stable for over a week now!
Firmware:V3.2.16.22_1.4.9
- sas123Nov 30, 2020Star
No factory reset or changing reserved IPs etc. It was just a manual update to that firmware which was available on Netgear website but was not available when router checked for new firmware.
- FURRYe38Nov 30, 2020Guru - Experienced User
Ok, thanks for letting us know.
I'll recommend for users who update manually to new FW, after the RBS and RBR have been updated. Power OFF all units for 30 seconds then power back ON the RBR first, then RBS. Should be good after that.