NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sas123
Nov 04, 2020Star
RBR850 - no access to interface
I have an RBR850 WiFi 6 with one satellite. I have a lot of smart home devices on the nework (over 80) As of a few days ago, I cannot access the router interface via iPhone app nor can I access ...
sas123
Nov 30, 2020Star
Just FYI all,
Since I did a manual update of the firmware, the interface has been stable for over a week now!
Firmware:V3.2.16.22_1.4.9
FURRYe38
Nov 30, 2020Guru - Experienced User
Good News, did you factory reset after the update or just continue?
sas123 wrote:Just FYI all,
Since I did a manual update of the firmware, the interface has been stable for over a week now!
Firmware:V3.2.16.22_1.4.9
- sas123Nov 30, 2020Star
No factory reset or changing reserved IPs etc. It was just a manual update to that firmware which was available on Netgear website but was not available when router checked for new firmware.
- FURRYe38Nov 30, 2020Guru - Experienced User
Ok, thanks for letting us know.
I'll recommend for users who update manually to new FW, after the RBS and RBR have been updated. Power OFF all units for 30 seconds then power back ON the RBR first, then RBS. Should be good after that.
- FarmerBob1Nov 30, 2020Luminary
FURRYe38 wrote:Ok, thanks for letting us know.
I'll recommend for users who update manually to new FW, after the RBS and RBR have been updated. Power OFF all units for 30 seconds then power back ON the RBR first, then RBS. Should be good after that.
I do that everytime I do a "Dirty Install" or any install. The last being the 3.2.16.22_1.4.9 manually. Maybe even longer since the time it takes me to "tour" the RBR and RBSs takes a bit of time. Also leaving the assignment of WiFi credentials until all is back up and running. Then another Power Cycle, but still no RBR access after the last Power Cycle last week only garnered couple of days of connectivity. Seems to be the norm for me.