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Forum Discussion
krlawless
Aug 10, 2024Aspirant
RBR850 - Satellite shows it has a wired connection when it does not.
Hello, I connected my satellites while wired and then disconnected them and placed them throughout the house. This morning I noticed one of them shows up in the network map as a wired device, whi...
FURRYe38
Aug 11, 2024Guru - Experienced User
Got a screen capture of this from the RBRs web page and Orbi app?
What firmware version is loaded on the RBS and RBR.
IF the system is working, should be ok.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router š” and satellite(s)š°ļø? 30 feet or more is recommended in between RBR š” and RBS š°ļø to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite āāš°
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
- krlawlessAug 18, 2024Aspirant
Here is the screen capture
ā
What firmware version is loaded on the RBS and RBR.
Firmware is V7.2.6.31
IF the system is working, should be ok.
The system is working, so I'm not overly concerned, just curious.
How many RBS are deployed? 1 Router and 2 Satellites
What is the size of your home? Sq Ft? 5,100 Sq. Ft.
What is the distance between the router About 40 feet between the router and the satellite that shows it is hard wired (but it is not) and about 6- feet from the router to the satellite that shows it is wired. (a number of walls are between both satellites and the router)Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update? Yes
Thank you.
- FURRYe38Aug 18, 2024Guru - Experienced User
I presume the Guest RBS is the one that is actually wirelessly connected and shows wire connected in the Orbi app?
Might try this later on, Power off both RBS, swap RBS locations with each other then power ON one at a time, see if the Guest RBS mis-connection type shown clears or follows the one RBS.