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Forum Discussion
RBR850 - White flashing light after firmware update to 4.6.3.16
Hi, I have an Orbi AX6000 RBR850 Router. It is not an option in the model list for some strange reason. (so i just selected a random model) After updating via the ios app, my main router now fla...
What happens if you unplug the RBR and RBS from power for 5 minutes then back IN?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
CPTLW wrote:
Hi,
I have an Orbi AX6000 RBR850 Router. It is not an option in the model list for some strange reason. (so i just selected a random model)
After updating via the ios app, my main router now flashes white constantly.
Everything is working fine, however in a dark room this is quite annoying.
This happened when I first updated the firmware last year, and it was solved by support by downgrading the firmware and reinstalling.
I cannot downgrade the firmware, as there is no option of "yes" only "no" which seems crazy. Are you sure you want to downgrade no or no? ???
Anyway, What can I do. According to the app I can no longer chat to support which seems crazy as its still under warranty - what company doesn't offer support for such an expensive product?
I hope someone can help.
Thanks.
Hi,
The exact same thing occurs after doing this. The white light flashes and will not stop.
It is connected to the HFC modem the Australian nbn provides - (same same model used everywhere in austraila) - as it has before the firmware update. I don't have it off hand - however i don't see how that is the issue. As this all works fine - and the only change is the firmware and the white light flashing, I cant see how this would make a difference.
I had this issue before when I first installed the Orbi and updated the firmware. I was able to put the old one back on with help of chat support, and then upgraded to latest one again and the flashing went away. The whole time the internet worked, just the flashing is very annoying in a dark room.
I have the exact same issue now - and I cannot see how to fix this by downgrading and then reinstalling.
Thanks for this.
I'm not a technical expert - I am trying to use the debug screen to find the extra button. The instructions are not clear and don't work for me, I can't find the yes button.
Does my warranty cover me using this telnet thing, as I have no idea what I am doing.
This was the most expensive router in the shop - I was hoping this would just work, I didn't realise you need a degree to operate it.
Any help would be appreciated.