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Forum Discussion
RBR850 / AX6000 internet issues
Hi, In the last few days I have been experiencing some connectivity issues that actually are exactly the same as I have had before (in March 2020) and eventually Netgear admitted it was an issue ...
Is the modem running in router or bridge mode?
What Firmware version is currently loaded?
Has a factory reset and setup from scratch been performed since last FW update?
Hi,
The modem is in bridge mode and the firmware version that my router says is V3.2.16.6_1.4.4
I have done a factory reset and setup from scratch after the manual FW update I did back in March but I have not done it recently.
Thanks Sean.
You can try another reset and see. I would power OFF the ISP modem as well for 1 minute then back ON. If this doesn't resolve this, put the modem back in to router mode, disable ALL wifi radios on the modem, then confgure the RBR for AP mode and see if this changes the behavior...
Thanks, I will try the power off and setup again, the last time this happened I was advised to try the Orbi in AP mode but it did not fix it.