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rbr850 3.2.16.6 upgrade - I had difficulties and downgraded - be careful!
When I took the offered upgrade to 3.2.16.6 I ended up with a very odd issue. My two satellites (also upgraded, of course) worked perfectly but the main orbi router refused to connect any devices to ...
Solved - finally
I'm a bit embarassed that the solution ended up being so simple. Finally after much fussing around, I did what I should have done earlier and simply sat near the offending router and did a long wifi scan. It turned out that even though I have the satellite approx. 30 ft away from the router, and even though everything had worked previously, after the firmware upgrade for some reason the 5 ghz signals clashed - they were very close in strength. And since Apple devices are a bit weird and fussy in how they decide what to attach to, I was creating a conflict the devices couldn't navigate through. I reduced the 5 and 2.4 signal strengths to 50% and all is good. I don't think I've created any black spote. Just another reminder that satellite placement and signal strength can be absolutely key.
Did you attempt a full factory reset and setup from scratch of the RBS and RBR after v6 was loaded?
yes I did. No joy. So I did a full factory reset again and downgraded to V3.2.15.32_1.3.25 and for the moment it seems ok.
Ok, just checking.
Please keep in contact with NG support about this. Have them foward this to the engineering team.
We haven't seen anyone else express experiences so you maybe the only one at this time.
Manual v6 FW files have been posted for download:
https://kb.netgear.com/000062217/RBR850-RBS850-Firmware-Version-3-2-16-6
You might try downloading these and applying them to the RBS first then RBR using a wired PC and web browser. I recommend doing a factory reset and setup from scratch after updating.
- Many thanks. I think I might leave well enough alone at this point ... I broke rule number one which is , if it works well don’t upgrade unless the change seems truly necessary !