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RBR850 blocking certain websites
Hi, fellow Orbians! I had an older Orbi system (AX4200) and was gifted this RBR850 (AX6000) kit. It was fully installed and going about our business until I wanted to source parts to build a chic...
Amazing how people don't want to listen.
Worth reading:
Potentially related:
- Why is Akamai Blocking Me? Part 2 - Penetration Testers, Bug Bounty Hunters and Security Researchers
- Why is Akamai Blocking Me? Part 3 – Partners Performing Web Scraping Activity
Part 2 should be easy to answer (unless the recent user which got the same public IP address triggered this)
Part 3 might be caused by malware or similar.
You won't get anywhere wasting Comcast/Xfinity helpdesk resources.
K, Something to put on is the RBR750 and test it out and see if same thing happens.
What FW version is on this 750?
If things work ok on the 750, need to figure out whats going on with the 850 if this maybe causing problems.
I will try to put the RBR750 back into place tonight and test it out. In the meantime I have called Xfinity and they will come out tomorrow for some line tests.
While I was chatting with the agent I noticed the other sites, like HOme Depot and Macy's are failing again not too.
Such an odd phenomenon.
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Amazing how people don't want to listen.
Worth reading:
Potentially related:
- Why is Akamai Blocking Me? Part 2 - Penetration Testers, Bug Bounty Hunters and Security Researchers
- Why is Akamai Blocking Me? Part 3 – Partners Performing Web Scraping Activity
Part 2 should be easy to answer (unless the recent user which got the same public IP address triggered this)
Part 3 might be caused by malware or similar.
You won't get anywhere wasting Comcast/Xfinity helpdesk resources.
Hello schumaku, thank you for the links.
It was not that I would not listen it is that your first post resembled broken English and I could not understand what you were asking. I wrote that I did not understand what you meant. I am a simple home user with simple tech skills, that is it.
In the end, your links were the most useful so far, so thank you very much!
I re-installed my old AX4200 system and after about a week random sites became blocked again. I clicked through some of the Akamai documentation behind your links and used their analysis tool and noticed they have my public IP address risk-flagged as a web scraper.
It appears that I need to send them information to do an investigation to unflag my IP.
I am an admitted data hoarder but I would not call my actions "data scraping" nor malicious in intent.
Thank you to everyone for everything, I will take this up with Akamai.
I got nowhere with Xfinity and pleading for a new public IP.
I took the mesh system I was gifted to my elderly mother's home and set it up there since I thought that the site blocks were something tied to activity here but now she is getting blocked too.
It appears 1000% tied to the MAC Address of the ORBI somehow. I unwrapped and used a brand new CM1100 cable modem for her so it is not that.
I see LOTS of articles online about being blocked by Akamai but no way to resolve it. I tried to reach out to them to no avail.
Does anyone have any tips? This is clearly not something that we are doing. I am considering throwing the ORBI away, getting a new mesh system, switching providers for a year, and then switching back.
A service provider like Akamai does barley see your Orbi MAC address. More worth reading (easy to. Be missed) from Akamai if yo still experience this issue:
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You can use our Client Reputation lookup application at https://www.akamai.com/us/en/clientrep-lookup/ to check whether your connecting IP address received a bad reputation score and submit an investigation request in case you believe it was mistakenly flagged as malicious.
Yes, I look at that website regularly and it is how I knew that they had my public IP flagged. Now that my mother has the ORBI her IP is flagged too. I have requested they investigate and sometimes I have checked and it is not flagged but it immediately goes back to being flagged again. Forwhat it is worth I use my own ORBI system here and I have never witnessed problems until I plugged in that other system to set it in advance up for my mother