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Forum Discussion

dprill's avatar
dprill
Tutor
Jul 04, 2020

RBR850 Disconnects happening frequently

Last several weeks I have been getting frequest disconnects on my RBR850 from the internet. I have read through the forum, and tried a whole host of fixes recommended by FURRYe38 and others , but so ...
twobartony's avatar
twobartony
Aspirant
Sep 19, 2020

I'm having the same problem with my RBR50v2 w/ Xfinity Gigabit service.

 

I was using a Netgear CM500 modem with no trouble, but a few days ago I replaced that modem with an Arris SB8200.

 

I get amazing speeds, but since swapping out the modems, I get frequent disconnects from the WiFi network. Maybe ten or twenty seconds when it looks as though the network has disappeared. Then devices reconnect.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 19, 2020

    Please post over in the Orbi AC forum for your model orbi:

    https://community.netgear.com/t5/Orbi/bd-p/Orbi

     

    Thank you. 

    twobartony wrote:

    I'm having the same problem with my RBR50v2 w/ Xfinity Gigabit service.

     

    I was using a Netgear CM500 modem with no trouble, but a few days ago I replaced that modem with an Arris SB8200.

     

    I get amazing speeds, but since swapping out the modems, I get frequent disconnects from the WiFi network. Maybe ten or twenty seconds when it looks as though the network has disappeared. Then devices reconnect.