Forum Discussion

Aspirant

Feb 09, 2021

RBR850 Does not accept 5ghz connections . All 5ghz connections go to satellite

RBR850 Does not accept 5ghz connections . All 5ghz connections go to satellite (RBS850), regardless of distance . Distance between router and satellite is about 17 feet . Size of house is about ...

FURRYe38

Guru - Experienced User

Feb 09, 2021

What Firmware version is currently loaded?

Turn OFF the RBS for a bit. Does RBR accept connections then?

17Feet to too close between the RBR and RBS. 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

FURRYe38
Guru - Experienced User
Feb 09, 2021
Also there is newer FW available as well:
https://community.netgear.com/t5/Orbi-AX/New-RBR850-RBS850-Series-Firmware-Version-v3-2-17-12-Released/m-p/2043132/highlight/true#M11376
- giometrix
  Aspirant
  Feb 10, 2021
  I installed the latest firmware and unplugged the satellite . No dice , no 5ghz connections on the router .
  
  I also used the airport utility on my iPhone and I do not see any signal with the channel in using for 5ghz.
  - FURRYe38
    Guru - Experienced User
    Feb 10, 2021
    Sounds like your RBR maybe faulty and needs replacing.