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Forum Discussion
charlie_sn
Jul 28, 2022Aspirant
RBR850 Dropping WIFI Devices
Hi all, I'm currently using the RRBR853 and sometimes random devices seem to drop connection to the Wifi and then you have to reboot them to work again, the Orbi is running in Router Mode and pl...
- Jul 29, 2022Since then nothing has dropped off and now I’m rooms where I used to get 300/400 it’s now 600 so I have no idea what happened but thanks
FURRYe38
Jul 28, 2022Guru - Experienced User
What is the model# of the Internet Service Providers modem/ONT the NG router is connected too?
What CAT# lan cable are you using between the modem and RBR? CAT6 is recommended.
How many devices do you have all connected?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 4 is not a primary channel to use.
Any Wifi Neighbors near by? If so, how many?
Can do do something for us and take a look at the System Uptime on the routers IP address/debug.htm web page. Can you see if this has a long up time or does it seem to be short?
- charlie_snJul 28, 2022Aspirant
I believe the Modem is a Huawei HG8310M but custom made for Openreach?
I'm using Cat6a
Have about 40 devices connected but 10 or so are on Ethernet
2750sqft
Recomended distance between the 3
Changed 2.4Ghz to 6 and it did it on another device
No other wifi networks
It's been up for 4hrs
- FURRYe38Jul 28, 2022Guru - Experienced User
How many RBS do you have deployed?
What is the distance between the router and 📡 satellite(s)?
- charlie_snJul 28, 2022Aspirant
1 Router and 2 extenders
Unsure about the exact distance but its within the recomended