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Forum Discussion
Babsan
Mar 09, 2021Initiate
RBR850 Ethernet ports stop working
Hi Community, I'm having some weird issues with my ORBI RBR850, FW v3.2.16.22, and the ethernet ports. I'm connecting with a home built PC using an ASUS ROG Strix Z490-A-Gaming motherboard (l...
RudyP2
Feb 16, 2022Aspirant
I apologize. I have firmware version v 4.6.3.16
FURRYe38
Feb 16, 2022Guru - Experienced User
Has a factory reset and setup from scratch been performed since last update?
Be sure your using good quality LAN cable. CAT6 is recommended.
Might give this a try:
RudyP2 wrote:
I apologize. I have firmware version v 4.6.3.16
- RudyP2Feb 16, 2022Aspirant
The factory reset has been performed and is effective for a month or so, but the problem has reoccured again.
- Chuck_MFeb 17, 2022Mentor
The challenge is to determine if the problem is with the PC NIC or the Orbi Port -- or perhaps another device that is connected to a port on the Orbi.
Questions:
1. Do you have any other hard wired ethernet devices pluged into the Orbi ports?
2. Have you checked/replaced your cables? What kind of cables are you using between device and Orbi?
3. The device that keeps failing, is it a laptop, pc, etc? Details?