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Forum Discussion
mrwkbrdr
Nov 09, 2019Star
RBR850 fails FW update
RBS850 FW updated to 3.1.6.11 RBR850 fails to update, stuck on FW 3.1.5.23, it try's to download the FW and then says update failed. I paid $699 for a product that won't complete a FW update. N...
Bandito
Nov 09, 2019Luminary
It looks like Netgear still hasn't officially released 3.1.6.11 yet, so the second option to manually update the firmware isn't available to you as of right now.
- mrwkbrdrNov 09, 2019Star
It looks like Netgear still hasn't officially released 3.1.6.11 yet, so the second option to manually update the firmware isn't available to you as of right now.
If that is true why does my satellite have FW 3.1.6.11- BanditoNov 09, 2019Luminary
Sorry about that. I didn't catch that it was the router experiencing the problem,
It would seem that the router is recognizing that there's an update available, it just won't install for you. I'd still try a factory reset of the router to see if that will correct the update problem. If that doesn't do the trick then you can either exchange your set where you purchased it or work with Netgear support to get it resolved.
Good luck.
- Chuck_MNov 09, 2019Mentor
mrwkbrdr wrote:It looks like Netgear still hasn't officially released 3.1.6.11 yet, so the second option to manually update the firmware isn't available to you as of right now.
If that is true why does my satellite have FW 3.1.6.11If I am not mistaken, the 3.1.6.11 is the beta. Were you a beta tester of previous Orbi products? I was and immediately got updated to the beta version (which is fine with me). I think if you are in one beta program, your are in them all.
- NateIUNov 09, 2019TutorI think Netgear accidentally put it live — that’s when I got it.
It’s possible your Satellite updated but not the Router by the time they pulled it. Bad luck!