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Forum Discussion
mrwkbrdr
Nov 09, 2019Star
RBR850 fails FW update
RBS850 FW updated to 3.1.6.11 RBR850 fails to update, stuck on FW 3.1.5.23, it try's to download the FW and then says update failed. I paid $699 for a product that won't complete a FW update. N...
Bandito
Nov 09, 2019Luminary
I would try a factory reset of the satellite and then re-sync it with the router to see if that works or not. You can also manually update the firmware on the satellite itself. You'll need to find the satellite's IP address by logging into the router. Once you have the address, you can log directly into the satellite and manually update the firmware after you download it from the Netgear support site. Just be sure that you're using the RBS firmware for the satellite as there are separate firmware files for the Satellites and the Router.
mrwkbrdr
Nov 09, 2019Star
I would try a factory reset of the satellite and then re-sync it with the router to see if that works or not. You can also manually update the firmware on the satellite itself. You'll need to find the satellite's IP address by logging into the router. Once you have the address, you can log directly into the satellite and manually update the firmware after you download it from the Netgear support site. Just be sure that you're using the RBS firmware for the satellite as there are separate firmware files for the Satellites and the Router.
The satellite has the update, its the router that won't update.