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Forum Discussion
jeffreyrinek
Jan 09, 2022Star
RBR850 fails to maintain settings with a power outage, or any disruption to the system.
I was directed here by another member. Hoping I did not make a posting error. I have an RBR850, which I got approximately 1 year ago. I also have 2 Satellites. Whenever there is a power outage the sy...
jeffreyrinek
Jan 09, 2022Star
I double checked my version.
It is "V4.6.3.16"
Hoping for guidance.
Jeff
It is "V4.6.3.16"
Hoping for guidance.
Jeff
FURRYe38
Jan 09, 2022Guru
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I recommend you update FW:
- jeffreyrinekJan 11, 2022Star
Hello,
Thank you for advising me to updat to the most recent FW. I followed your directions and successfully updated to the version you provided
which is "V4.6.7.5". After I had the router up and running I ran a test by cutting power to the router to see if when powered on, it would hold its wifi settings. It did.
I did this on a controlled limited basis utilizing only 2 devices and not my 2 satellites. Since it seems to work, I will roll back the version to where it was, then update the firmware on both the satellites, then the router. Then I will fully engage and hope for the best.
Thank you for your fast help, and patience!
Please let me know if you disagree with my methodology.
Jeff Rinek
- FURRYe38Jan 11, 2022Guru
For problem reproduction you can revert back to the version where you had seen it of course. Or just maintain whats currently working.
Be sure to save off a back up configuration to file for safe keeping on the current loaded version of FW. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System- jeffreyrinekJan 13, 2022StarToday I returned the FW of the router back to the previous one in order to update the FW on both satellites first, then the router last. I was able to update the FW on both satellites and router to v4.6.7.5. I was able to get to the internet but for some as yet unknown reason my Samsung s21 Ultra was unable to connect. I get the IP unknown error. I went back to the backup router and powered off the RBR850. I am frustrated but also thankful for the help. Has anyone failed to get the RBR850 functional? At what point is effort no longer justify the time? I will not stop but I don't have the knowledge or experience to know when there is no hope.