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Forum Discussion
jeffreyrinek
Jan 08, 2022Star
RBR850 fails to maintain settings with a power outage, or any disruption to the system.
I was directed here by another member. Hoping I did not make a posting error. I have an RBR850, which I got approximately 1 year ago. I also have 2 Satellites. Whenever there is a power outage the sy...
jeffreyrinek
Jan 09, 2022Star
I double checked my version.
It is "V4.6.3.16"
Hoping for guidance.
Jeff
It is "V4.6.3.16"
Hoping for guidance.
Jeff
FURRYe38
Jan 09, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I recommend you update FW:
- jeffreyrinekJan 10, 2022Star
Hello,
Thank you for advising me to updat to the most recent FW. I followed your directions and successfully updated to the version you provided
which is "V4.6.7.5". After I had the router up and running I ran a test by cutting power to the router to see if when powered on, it would hold its wifi settings. It did.
I did this on a controlled limited basis utilizing only 2 devices and not my 2 satellites. Since it seems to work, I will roll back the version to where it was, then update the firmware on both the satellites, then the router. Then I will fully engage and hope for the best.
Thank you for your fast help, and patience!
Please let me know if you disagree with my methodology.
Jeff Rinek
- FURRYe38Jan 11, 2022Guru - Experienced User
For problem reproduction you can revert back to the version where you had seen it of course. Or just maintain whats currently working.
Be sure to save off a back up configuration to file for safe keeping on the current loaded version of FW. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System- jeffreyrinekJan 12, 2022StarToday I returned the FW of the router back to the previous one in order to update the FW on both satellites first, then the router last. I was able to update the FW on both satellites and router to v4.6.7.5. I was able to get to the internet but for some as yet unknown reason my Samsung s21 Ultra was unable to connect. I get the IP unknown error. I went back to the backup router and powered off the RBR850. I am frustrated but also thankful for the help. Has anyone failed to get the RBR850 functional? At what point is effort no longer justify the time? I will not stop but I don't have the knowledge or experience to know when there is no hope.