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Forum Discussion
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
I have had the same issues of dropped Skpe for Business meetings and calls starting 3 days ago both connected and Wifi. Reset both modem and RBR850 and satellite (RBK852) but no change. Called Spectrum and they looked at my records and saw only 1 drop and that was when I didi the modem reboot. Spectum is not the problem. I pulled the RBR850 and replace it with my old N900. The problem is now totally gone. I called Netgear and have a incident ticket number. They told me that others are having the same issue as this thread indicates. I was told by NG this morning that I could revert back to an earlier FW but I have not the time. I would like to know if NG has any timing on a fix any time soon because if they don't, I will try the FW change route. If they are close to a fix I will stay on my old N900 until released. It seems there is a lot of fiddling and not a prescibed work thru that has to go with reverting back to the earlier FW based on what I have read here that I would like to avoid if we are looking at a quick FW fix.
NG Please share your expected fix timing!
Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347. Reboot both RBR and wireless devices.
You can use the RBR in AP mode with your prior router if you want to try this configuration.
If this fails to resolve any of your issues, you'll need to revert FW back to v3.1.5.23 on your RBR
NG doesn't post if or when new FW will be forth coming. You'll need to keep an eye here in the forums or on NG download site for the Orbi AX.
DPirkl wrote:I have had the same issues of dropped Skpe for Business meetings and calls starting 3 days ago both connected and Wifi. Reset both modem and RBR850 and satellite (RBK852) but no change. Called Spectrum and they looked at my records and saw only 1 drop and that was when I didi the modem reboot. Spectum is not the problem. I pulled the RBR850 and replace it with my old N900. The problem is now totally gone. I called Netgear and have a incident ticket number. They told me that others are having the same issue as this thread indicates. I was told by NG this morning that I could revert back to an earlier FW but I have not the time. I would like to know if NG has any timing on a fix any time soon because if they don't, I will try the FW change route. If they are close to a fix I will stay on my old N900 until released. It seems there is a lot of fiddling and not a prescibed work thru that has to go with reverting back to the earlier FW based on what I have read here that I would like to avoid if we are looking at a quick FW fix.
NG Please share your expected fix timing!