NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MeGrimlock
Mar 10, 2020Apprentice
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
Tangmu
Mar 13, 2020Star
After the March 9 update, I had intermittent problems with 3 of my 6 wifi cameras, a Sonos 5 streamer, a Thinkpad connecting to an Epson printer, and an iPad maintaing connection to the WiFi.
I reverted to the RBR850-V3.1.5.23_1.0.46 firmware - same issues. I followed all the steps, changed the RTS/CTS registers, turned off auto-update through telnet, and so on.
BTW, why do I have to factory reset and then spend 45 minutes entering all my settings, including fixed IP addresses? Why can't the firmware manage to update and keep my settings?
Then I put my AC3000 back on line, let it update to the latest firmware, and:
- all my cameras stream properly
- The Sonos works again
- The Thinkpad can communcate with the printer
- The iPad maintains a solid WiFi connection
I regret spending $700 on this AX6000, which I spent hours trying to get working, can no longer return, and can unload for maybe $350 online if I'm lucky.
- FURRYe38Mar 13, 2020Guru - Experienced User
Try making a backup configuration to file for safe keeping. Saves time for when factory resets are needed.
Tangmu wrote:After the March 9 update, I had intermittent problems with 3 of my 6 wifi cameras, a Sonos 5 streamer, a Thinkpad connecting to an Epson printer, and an iPad maintaing connection to the WiFi.
I reverted to the RBR850-V3.1.5.23_1.0.46 firmware - same issues. I followed all the steps, changed the RTS/CTS registers, turned off auto-update through telnet, and so on.
BTW, why do I have to factory reset and then spend 45 minutes entering all my settings, including fixed IP addresses? Why can't the firmware manage to update and keep my settings?
Then I put my AC3000 back on line, let it update to the latest firmware, and:
- all my cameras stream properly
- The Sonos works again
- The Thinkpad can communcate with the printer
- The iPad maintains a solid WiFi connection
I regret spending $700 on this AX6000, which I spent hours trying to get working, can no longer return, and can unload for maybe $350 online if I'm lucky.
- FURRYe38Mar 13, 2020Guru - Experienced User
I see NG just posted v10.11 acutal files for download:
https://kb.netgear.com/000061769/RBR850-RBS850-Firmware-Version-3-2-10-11
Users may want to download these and apply them manually using IE11 or FireFox. I highly recommend a factory reset on the entire system after the RBS and RBR have been updated with these files. RBS first, then RBR lastly. Set up from scratch.
Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347. Reboot both RBR and wireless devices.
- TangmuMar 13, 2020Star
I've seen lots of recommendations saying to not restore from backup - re-enter all the info from scratch.
FURRYe38 wrote:Try making a backup configuration to file for safe keeping. Saves time for when factory resets are needed.
Tangmu wrote:BTW, why do I have to factory reset and then spend 45 minutes entering all my settings, including fixed IP addresses? Why can't the firmware manage to update and keep my settings?
- FURRYe38Mar 13, 2020Guru - Experienced User
After you factory reset and setup from scratch and get it all setup. Make a backup configuration to file. This can be used anytime for the version of FW that you made the back up ON. It's not recommended to restore this back when you downgrade or upgrade FW. Changes or differences in FW may cause some incompatibilities with users configurations in other versions of backup files. So it's ok to restore while your using the same version of FW it was saved from. Not recommneded if the FW is different.