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Forum Discussion
MeGrimlock
Mar 10, 2020Apprentice
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
quethrosar
Mar 15, 2020Star
any update on this ? i have v3.2.9.2. skype and anydesk disconnects every 10 to 15 minutes.
FURRYe38
Mar 15, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347. Reboot both RBR and wireless devices.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try disabling the following and see:
IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes.
quethrosar wrote:any update on this ? i have v3.2.9.2. skype and anydesk disconnects every 10 to 15 minutes.
- angelogouvisMar 15, 2020Guide
So, my latest modifications to configurations in an attempt to block auto-update and hang on to known-good (at least for me) firmware version v3.1.5.23_1.0.46 is as follows:
Router and Satellite:nvram settings:
auto_upgrade_enable=0
ver_check_enable=0
Router:
blocked sites:
http.fw.updates1.netgear.com
updates1.netgear.comOn the Router via the web UI admin, in Advanced mode, for the Firmware update screen, it now (correctly) shows the Current Version of the firmware as V3.1.5.23. For the Router, for the Status column, it shows "Service Unreacheable" for the Router, and "v3.2.9.2" for the Satellite. The fact that the Satellite can see v3.2.9.2 is a bit of mystery to me, but I'm hoping because I blocked the domains for the upgrades, I'm hoping I've "crippled" the automated upgrade capabilities. I'll know for sure tomorrow morning......
- FURRYe38Mar 15, 2020Guru - Experienced User
v3.2.9.2 on the RBS should be a problem. ITs the RBR that has the problem. You'd be fine with the RBS where ever it ends up at.
Leave it for now and lets see what NG does for us.