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Forum Discussion
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
Bought the RBR850 a few weeks ago and everything was fine until about a week ago, then I started getting disconnected during large downloads making it very painful to download large files. I also get disconnected continuously (every 10 minutes or so) from WoW. It seems to occur when using ethernet off the Orbi as well. it DOES NOT happen with I plug directly into the DSL modem's ethernet ports.
I was about to return it for a refund when I saw these threads. I might consider waiting for a new firmware update, but it's very disconcerting that the level of testing would allow something this bad that impacts so many users.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
rcw3 wrote:Bought the RBR850 a few weeks ago and everything was fine until about a week ago, then I started getting disconnected during large downloads making it very painful to download large files. I also get disconnected continuously (every 10 minutes or so) from WoW. It seems to occur when using ethernet off the Orbi as well. it DOES NOT happen with I plug directly into the DSL modem's ethernet ports.
I was about to return it for a refund when I saw these threads. I might consider waiting for a new firmware update, but it's very disconcerting that the level of testing would allow something this bad that impacts so many users.
i have SB8200 modem.
V3.2.9.2_1.2.4
Have you powered OFF the isp modem and RBR for 1 minute then back on?
quethrosar wrote:i have SB8200 modem.
V3.2.9.2_1.2.4
v.3.2.10.11
Actiontec 3200
Windstream
FURRYe38 wrote:What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
rcw3 wrote:Bought the RBR850 a few weeks ago and everything was fine until about a week ago, then I started getting disconnected during large downloads making it very painful to download large files. I also get disconnected continuously (every 10 minutes or so) from WoW. It seems to occur when using ethernet off the Orbi as well. it DOES NOT happen with I plug directly into the DSL modem's ethernet ports.
I was about to return it for a refund when I saw these threads. I might consider waiting for a new firmware update, but it's very disconcerting that the level of testing would allow something this bad that impacts so many users.
