NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
Hello Everyone,
To anyone that has this issue specially for gaming consoles that needs port forwarding, kindly set your gaming console's IP to DMZ server and disable UPnP.
You can check these links for guidance:
https://kb.netgear.com/24306/How-do-I-enable-Universal-Plug-and-Play-on-my-Nighthawk-router
https://kb.netgear.com/1118/How-do-I-configure-a-device-to-be-in-the-DMZ-on-my-NETGEAR-router
Note: Rebooting the router might be required for the settings to take effect and make sure that changes are still there after rebooting.
Has this solved your connection problems with v10.11 FW?
Usually its not recommended to place a game console in the DMZ. uPnP should be handling port configurations.
Sean101 wrote:Hello Everyone,
To anyone that has this issue specially for gaming consoles that needs port forwarding, kindly set your gaming console's IP to DMZ server and disable UPnP.
You can check these links for guidance:
https://kb.netgear.com/24306/How-do-I-enable-Universal-Plug-and-Play-on-my-Nighthawk-router
https://kb.netgear.com/1118/How-do-I-configure-a-device-to-be-in-the-DMZ-on-my-NETGEAR-router
Note: Rebooting the router might be required for the settings to take effect and make sure that changes are still there after rebooting.
FURRYe38 Yes it did,
I agree this is just a workaround for only 1 device. If you have more than 1 device that needs specific ports to work then this is not a solution. NETGEAR should make the UPnP work properly with no disconnections.
Still issues. Impossible to work at home with these constant disconnects and troubleshooting.
Netgear - are you doing anything? I will probably have to buy a new wireless router too, as I gave my older Orbi's away. If so, expect reimbursement for a broken product. Please correct this issue now and just make it work. Go back to whatever firmware worked and put it on your serves asap!
For those users having problems after v10.11 was applied on your system, downgrade to v3.1 by using this process:
This should get your system stable again in router mode and keep from updating to anything else on the RBR. The RBS will be fine if it's updated.
DBV wrote:Still issues. Impossible to work at home with these constant disconnects and troubleshooting.
Netgear - are you doing anything? I will probably have to buy a new wireless router too, as I gave my older Orbi's away. If so, expect reimbursement for a broken product. Please correct this issue now and just make it work. Go back to whatever firmware worked and put it on your serves asap!
