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Forum Discussion
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
Confirmed, this isn't limited to .AX units. Latest NG firmware broke .AC units as well
Interesting is the NTP find in this thread. I went and checked, sure enough NTP was out of sync. Corrected and 4 of my IOT cameras were able to connect again. I don't know if it is coincidence or not, really grasping at straws but it's a simple thing for others to check. Also, what DNS settings are ppl seeing on their .AX systems?
Did you disable DST and if so, did you see any change?
Funny how this could be a problem since 3/1.
bluegoose987 wrote:Confirmed, this isn't limited to .AX units. Latest NG firmware broke .AC units as well
Interesting is the NTP find in this thread. I went and checked, sure enough NTP was out of sync. Corrected and 4 of my IOT cameras were able to connect again. I don't know if it is coincidence or not, really grasping at straws but it's a simple thing for others to check. Also, what DNS settings are ppl seeing on their .AX systems?
Yes, disabled DST, manually set my time as it was off by 1 hour and applied. Already saw device count increase by 4 so some devices might not have liked time being out of sync...
Again, I'm grasping at straws here but it was an interesting find especially seeing users on the older .AC systems are having the same issues...Ok, I'll forward this to a forum moderator. Something to have NG look into.
Thank you for you the information.
bluegoose987 wrote:Yes, disabled DST, manually set my time as it was off by 1 hour and applied. Already saw device count increase by 4 so some devices might not have liked time being out of sync...
Again, I'm grasping at straws here but it was an interesting find especially seeing users on the older .AC systems are having the same issues...I've also seen NTP (and therefore DHCP) related issues. In AP mode, using a fixed address for the Orbi somehow broke the ability for Orbi to be able to get time via NTP. It put the internal DHCP server Orbi uses for the guest network back in 2019, and no device could connect, I suspect they couldn't get a proper lease given the discrepency between the devices and Orbi clocks. I had to put the Orbi on DHCP in AP mode to get Orbi to get its clock sync'ed properly.
Quite frankly, I kinda wish they would scrap their current firmware, and start from scratch. I moved on, too many bugs they're relying on users to fix. My Orbi is too old for Amazon to take it back, so I'll have to go through other recourses to get my money back.
- Weirdly... my older Orbi with firmware from July 2019 (no more recent update being pushed) also started developing issues after I went back to it. So if nothing got updated on that one, is it possible there might be some kind of malware? I know these firmware updates are being pushed because of vulnerabilities. Similarly, system resets on that device correct the issue... for a short time. But otherwise, everything on that older Orbi was exactly as it has been for the past 2+ years. Gets ya wondering, right? Because why would an older system on old firmware develop the same / similar symptoms?
Good for thought.