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Forum Discussion
MeGrimlock
Mar 10, 2020Apprentice
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
ScottD67
Mar 19, 2020Star
I was one who had downgraded and blocked upgrades a few days ago. This configuration was relatively stable for me. Last night I removed the block and both my router and satellite upgraded to 3.2.9.2 overnight. When I went to the firmware page this morning around 6am ET a new update to 3.2.10.11_1.2.12 was visible so I also took that upgrade. I've been on wifi calls and video conferences for about an hour and haven't seen a drop yet (previously I was seeing drops every 10 minutes). I also have not seen my Arlo basestation or Echos go offline (they were also going offline about every 10 minutes). So far so good.
- ScottD67Mar 19, 2020Star
Still good after 4-5 hours of heavy use this morning. Lots of streaming, video conferences, wifi calls and no drops to report on the IOT devices where it was happening earlier. FWIW I was stable after downgrading to v3.1.5.23_1.0.46 on both the RBR and RBS. I removed the site block which let both the RBR and RBS upgrade to 3.2.9.2 overnight last night and then I forced the RBR and RBS to pull 3.2.10.11 when I saw it available this morning. I never did a master reset in that process.
- FURRYe38Mar 19, 2020Guru - Experienced User
Thanks for letting us know. Hope it keeps working for you. Be sure to do a backup configuration to file for safe keeping. Saves time when or if a reset is needed.
Enjoy. :smileywink:
ScottD67 wrote:Still good after 4-5 hours of heavy use this morning. Lots of streaming, video conferences, wifi calls and no drops to report on the IOT devices where it was happening earlier. FWIW I was stable after downgrading to v3.1.5.23_1.0.46 on both the RBR and RBS. I removed the site block which let both the RBR and RBS upgrade to 3.2.9.2 overnight last night and then I forced the RBR and RBS to pull 3.2.10.11 when I saw it available this morning. I never did a master reset in that process.
- xnolightxMar 19, 2020Star
This may have been load on our corporate VPN/WAN as thousands of users are home. I'm going to be keeping an eye on it today. Hopefully it was just the load on the VPN/WAN and not the router.