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Forum Discussion
MeGrimlock
Mar 10, 2020Apprentice
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
ScottD67
Mar 19, 2020Star
I was one who had downgraded and blocked upgrades a few days ago. This configuration was relatively stable for me. Last night I removed the block and both my router and satellite upgraded to 3.2.9.2 overnight. When I went to the firmware page this morning around 6am ET a new update to 3.2.10.11_1.2.12 was visible so I also took that upgrade. I've been on wifi calls and video conferences for about an hour and haven't seen a drop yet (previously I was seeing drops every 10 minutes). I also have not seen my Arlo basestation or Echos go offline (they were also going offline about every 10 minutes). So far so good.
ScottD67
Mar 19, 2020Star
Still good after 4-5 hours of heavy use this morning. Lots of streaming, video conferences, wifi calls and no drops to report on the IOT devices where it was happening earlier. FWIW I was stable after downgrading to v3.1.5.23_1.0.46 on both the RBR and RBS. I removed the site block which let both the RBR and RBS upgrade to 3.2.9.2 overnight last night and then I forced the RBR and RBS to pull 3.2.10.11 when I saw it available this morning. I never did a master reset in that process.
- FURRYe38Mar 19, 2020Guru - Experienced User
Thanks for letting us know. Hope it keeps working for you. Be sure to do a backup configuration to file for safe keeping. Saves time when or if a reset is needed.
Enjoy. :smileywink:
ScottD67 wrote:Still good after 4-5 hours of heavy use this morning. Lots of streaming, video conferences, wifi calls and no drops to report on the IOT devices where it was happening earlier. FWIW I was stable after downgrading to v3.1.5.23_1.0.46 on both the RBR and RBS. I removed the site block which let both the RBR and RBS upgrade to 3.2.9.2 overnight last night and then I forced the RBR and RBS to pull 3.2.10.11 when I saw it available this morning. I never did a master reset in that process.
- xnolightxMar 19, 2020Star
This may have been load on our corporate VPN/WAN as thousands of users are home. I'm going to be keeping an eye on it today. Hopefully it was just the load on the VPN/WAN and not the router.