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Forum Discussion
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
All of us have put a lot of time and effort trying to resolve our unique network issues (no firmware is an answer to all people and all issues) but I did try reverting to 3.2.9.2 (my RBK 852 is in AP mode). The router and satellite indicated an update available (3.2.10.11) and when I clicked the update button both units upgraded without a hitch. I did a hard reset on both units and setup as a new system using the Orbi app (same SSID and password before the reset and did NOT reload a previous config file). Both 5G and 2.4G wireless channels were set on a channel to avoid interference locally, CTS/RTS set to 2347, 20/40 coexistence deselected on the 2.4G wireless channel. My previous issue with 3.2.9.2 (2.4GHz and 5GHz wireless channels) and my PS4 Pro connectivity has vanished. No issues or dropouts experienced to date (now 2 days operative).
New firmware posted... this firmware works!
pedroy wrote:
New firmware posted... this firmware works!What?! Now I'm scared. It's been working soooo well for the past few days 😱
- I’ve been testing it for a week now. I don’t have issues so far...
pedroy wrote:
I’ve been testing it for a week now. I don’t have issues so far...Wait, are you talking about 3.2.10.11? It's not new as of today... You scared me.
3.2.10.11_2.1.12 is the same firmware that started this mess. It isn't new. I have seen reports that Netgear claims the issue was "in the cloud" with no additional explanation of how or why that would impact LAN/WiFi performance. I have, to this point, still been having issues. I recently disabled the AX WiFi setting/features, and that may have improved connectivity with my WeMo devices and Pixel 2 XL phone that were seeing regular disconnection issues. Yesterday was particularly bad for my WeMo devices. Before I disabled AX features on my WiFi yesterday, 90% of them had been offline (not connected to WiFi, so nothing to do with Belkin's cloud...not able to connect to my LAN) for hours.
v10.11 was reposted on NGs download site I believe last week sometime. So users can have access to actual files again.
https://www.netgear.com/support/product/rbk853.aspx#download
It has been posted on the site however was remove after users complained of having problems. This has since been resolved due to the issues not being related to the actual FW or files that came down from NG. The issues were on there cloud systems which have been fixed.
Users have been posting good operation after NG fixed the issues on there side on 3/19.
For users continuing to have problems after 3/19, please make a new post and we can being troubleshooting the problem to see where it maybe. This thread is getting long and the topic of this thread has been fixed.
TURBOGUARD wrote:
pedroy wrote:
I’ve been testing it for a week now. I don’t have issues so far...Wait, are you talking about 3.2.10.11? It's not new as of today... You scared me.
v10.11 was reposted on NGs download site I believe last week sometime. So users can have access to actual files again.
https://www.netgear.com/support/product/rbk853.aspx#download
It has been posted on the site however was remove after users complained of having problems. This has since been resolved due to the issues not being related to the actual FW or files that came down from NG. The issues were on there cloud systems which have been fixed.
Users have been posting good operation after NG fixed the issues on there side on 3/19.
For users continuing to have problems after 3/19, please make a new post and we can being troubleshooting the problem to see where it maybe. This thread is getting long and the topic of this thread has been fixed.
d1mmy wrote:3.2.10.11_2.1.12 is the same firmware that started this mess. It isn't new. I have seen reports that Netgear claims the issue was "in the cloud" with no additional explanation of how or why that would impact LAN/WiFi performance. I have, to this point, still been having issues. I recently disabled the AX WiFi setting/features, and that may have improved connectivity with my WeMo devices and Pixel 2 XL phone that were seeing regular disconnection issues. Yesterday was particularly bad for my WeMo devices. Before I disabled AX features on my WiFi yesterday, 90% of them had been offline (not connected to WiFi, so nothing to do with Belkin's cloud...not able to connect to my LAN) for hours.
Yes, the latest version is a report with the fix in it. Please reinstall the latest firmware and make sure you save your configuration and restore after installation and factory reset.
