RBR850 Frequent Disconnects Starting March 9th AM EST

Please let us know if this has been finally resolved for you and how your system is working. This issue has been fixed by NG on there side and wasn't a FW issue. A reload of FW maybe neeeded if you haven't done this already. Other user have reported that the problem has been fixed for them since 3/19. 

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MeGrimlock wrote:

Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so.  I have about 20 devices connected to my mesh system, and my NEST devices and my work laptop seem to be the only devices being dropped consistently, at least that i can verify right now.  I have two Xbox's running at the same time for streaming and gaming, my sons PC does not drop, phones don't drop, etc. But since yesterday, every 10 mins or so my work laptop and Nest devcies drop from the network, then reconnect after about 2-3 mins.  I have had the Orbi AX system for about 3 weeks (coming from the AC version) and my performance across my network has been stellar - until yesterday morning at 6AM EST.

 

I've tried soft rebooting the system, i've power cycled everything, and the issue persists.  I have not tried downgrading firmware.

 

My Firmware version is 3.2.10.11

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