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Forum Discussion
RBR850 Frequent Disconnects Starting March 9th AM EST
Yesterday 3/9, starting at about 6AM EST, my Orbi system is disconnecting my Nest Cameras and Thermostat and my work laptop every 10-20 mins or so. I have about 20 devices connected to my mesh syste...
Everyone who is still having issues, please try disabling AX on your wireless network. So far that is working for me, however it means that this router's primary selling point is disabled.
Possible there is a incompatible driver with between the Orbi AX and your connected wifi devices. I have only seen one issue in FW that effected my 3rd gen NEST controller. Yes, disabling AX fixed it short term, however NG went in and fix it in FW as well so I could re-enable AX on the RBR.
Been working ever since accept for the new CTS and RTS values. If users also notice issues with there wifi devices, Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347. Reboot both RBR and wireless devices.
If after changing these values and you are still experiencing wifi problems with your wifi devices, please file a support ticket and let NG know about it. https://www.netgear.com/support/#
Also please start a new post thread for any problems seen on your Orbi systems as this thread problems have been resolved.
For reference, the devices having issues with AX enabled on these routers includes everything from WeMo (Belkin) as well as, to a lesser degree, my Pixel 2 XL. There may have been others, but those are the ones I'm aware of. Also, all of these devices were working fine before the March 9 firmware update from Netgear as far as I can recall. I think this is a Netgear firmware/driver issue, not a device driver issue.
Someting to file a support tickect, collect debug logs and submit them. Reverence the prior working version of FW as well.
d1mmy wrote:For reference, the devices having issues with AX enabled on these routers includes everything from WeMo (Belkin) as well as, to a lesser degree, my Pixel 2 XL. There may have been others, but those are the ones I'm aware of. Also, all of these devices were working fine before the March 9 firmware update from Netgear as far as I can recall. I think this is a Netgear firmware/driver issue, not a device driver issue.
Anyone experiencing issues with UPnP on the latest firmware with the RBR850? I've downgraded and upgraded again but I can not get the UPNP to work? I've factory reset and configured from scratch but no go. Checking in with NG support as well but thought I'd float the question here too. Might need to move to another thread but not sure if it's related to the latest firmware challenges we faced.
Tim
