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Forum Discussion

tantrum's avatar
tantrum
Apprentice
Jun 06, 2020
Solved

RBR850 frequently issuing DNS REFUSED responses

Had the RBK852 now for just over a month, and have an issue I'll open a support ticket for.  Wondered though if others have been experiencing anything similar.   Basically and since day 1 after put...
  • FURRYe38's avatar
    FURRYe38
    Jul 29, 2021

    Good Luck. This issue is resolved by the beta thats available. 

Slara's avatar
Slara
Aspirant
Oct 06, 2021
I’ve been dealing with this DNS issue for weeks now! It’s so frustrating I am taking online classes. Netgear please fix this issue ASAP. It’s affecting my grades at school.
  • Slara's avatar
    Slara
    Aspirant
    Oct 06, 2021
    I have to reset my router several times a day in order for the DNS to work. It’s been hell.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 06, 2021

    This was fixed already. 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • Slara's avatar
      Slara
      Aspirant
      Oct 06, 2021
      I have the RBK853. AX6000.
      Firmware 4.6.3.16_2.0.51
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Oct 06, 2021

        What is the Mfr and model# of the Internet Service Providers modem/ONT the Orbi router is connected too?

         

        Has a power off for 5 minutes then back ON with the ISP modem and Orbi system been performed since last update?

        Slara wrote:
        I have the RBK853. AX6000.
        Firmware 4.6.3.16_2.0.51