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Forum Discussion
RBR850 Guest Network no internet
I have an RBR850 with one satellite. The RBR850 connects to the ISP modem/router through a powerline device. The internet works perfectly on all connected devices, both on RBR850 and satellite.
However, when the guest network is enabled, devices can connect to it, but do not have internet. Any advice appreciated.
Rick
2 Replies
Turn OFF the RBS.
Does guest network devices connected at the RBR get internet services?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Router build in here? IF so, Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
RickMacca wrote:
However, when the guest network is enabled, devices can connect to it, but do not have internet. Any advice appreciated.
This sounds as if Access Control is enabled and "new" devices are not allowed. Orbi has a curious approach to access control in that devices can perform the SSID/password handshake and be assigned an IP address, but then are denied access to the network. Does that same device that fails to get internet on the Guest network perform correctly on the primary network?
If you bring up the Orbi web interface Attached Devices page, does it say (at the top) that Access Control is 'on' or 'off'?
(I do not have an AX Orbi, and have come to understand that there are a number of differences between models. Maybe I am totally off in the wrong direction.)
