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Forum Discussion
RBR850 ipv6 drops through connections?
Since switching from an old Apple Airport to an RBR850 with one RBS850 satellite (wired) I can not maintain a persistent connection through the Orbi hardware when using ipv6. Xfinity is my provid...
Alas, I no longer have the AirPort to test. Probably should have kept it.
Yeah, it could be an Xfinity issue. I need to re-learn how ipv6 addresses are assigned. The delegated /64 assigned to the router does change once in a while, but that is rare.
I can't ping the 850's ipv6 WAN address. Don't know if that is because Xfininity isn't delivering the packets or the 850 doesn't respond to pings.
So much to learn.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How is IPv6 configured on the RBR?
Try configuring 6RD.
Seen other issues stemming from the ISP side where the connection is dropped from there. The ISP needs to ensure ALL services and signals UP to the modem is working well. Have them check to see if they see when this happens on there side of the modem. They can tell.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
Might sign up for the beta FW as well:
https://www.surveymonkey.com/r/G32BGFF