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Forum Discussion
RBR850 Losing Internet Connection Almost Hourly
I'm losing internet connection for minutes at a time almost on an hourly basis for about a couple of weeks now. I have not upgraded or added anything to the system. Firmware was installed sometime ago.
Running a RBR850 with 1 Satellite
Firmware: V7.2.6.31_5.0.24
Modem is from Spectrum EU2251. Wired LAN connection is good for everything. I haven't done a factory reset as I'm not sure that would fix the issue, as I don't even know what the issue is. If it was a new Firmware update I could see that being the case. However, absolutely nothing has been added to or change to explain this that I can tell.
Looking for some help in this. Thank you.
1 Reply
Does the front LED on the RBR turn PINK when this happens?
There are known issues with v.31 FW that NG was made aware of. Been many users posting having problems after v.31 was loaded. We can't recommend v.31 FW and have been telling users to downgrade back to v.21 as it's the most stable version: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBR850-RBS850-Firmware-Version-7-2-6-21-Released/td-p/2333936/jump-to/first-unread-message
RBS first, then RBR Lastly. You'll need to do a factoyr reset and setup from scratch after the system as been downgraded:
Also disable the auto update check after the system has been downgrade to prevent it from being re-updated to v.31.
