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Forum Discussion
RBR850 losing internet connection several times a week
I changed my old router with RBR850 and two RBS850 a few months ago, and since then, my internet connection have been very unstable. Several times a week I am losing internet connection. When I log o...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If on cable ISP services:
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Try updating FW after ensuring the modem is working well: