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Forum Discussion
RBR850 magenta light
Hello, I have the Orbi RBK852 (RBR850 router + RBS850 satellite) system with Firmware v3.2.9.2_1.2.4. I have been getting a solid magenta light on the router, but do not seem to have any issues wit...
Thanks Furry!
I went ahead and submitted a ticket, as well.
Awesome. :smileywink:
They had me do the magic default reset and told me that if the light problem continued, they would replace the system.
So, I did the reset and it took about 2 hours to get the router and modem happy with each other.
Let us know if it happens again. You can test this out by pulling the WAN cable from the back of the RBR for 5 seconds then plug it back in. Front LED should go PINK, then should go back out. If it doesn't, then log back in to the RBRs web page then it should go out. Seems to be a FW issue from what I experience. Should not need a RMA.
Thanks Furry,
I'm just going to leave it alone and see what happens. I feel it's a FW issue, as well, but I am going to follow their request and have it replaced if it happens again. Perhaps a new FW is coming soon?
Sky